Your files will be available to download once payment is confirmed.
The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Our Commitment To Data Security:
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, Etsy has put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information that is collected.
Payment Privacy:
We only use Etsy's reputable payment gateways, who employ strict safeguards to your banking information. We never see the credit card number you input - only the Etsy's secure bank gateway does. We never share your contact information you provide for purchases in any other way, unless there is an issue or concern regarding your order.
Email Privacy:
If you choose to subscribe to Eris Klein's website, we will never share your email with anyone. If you no longer wish to receive Eris Klein's newsletters, you may always unsubscribe by hitting the "unsubscribe" button provided in the email.